Sierra 67

Terms & Policy

These terms apply to every reservation placed with Sierra 67. By ticking the agreement box on the reservation form, you confirm that you have read and accepted the following conditions.

Booking terms

  • All reservations must be made through the official Sierra 67 website.
  • Room rates are quoted in Malaysian Ringgit (MYR) and are subject to 6% SST unless stated otherwise.
  • Any corrections to the accommodation details must be notified within 4 hours of submitting the form. Otherwise, the existing reservation will be automatically cancelled.
  • Accommodation bookings that have been submitted without full payment within 4 hours will be automatically cancelled.
  • A valid I.D / I.C / Passport No. and active email address are required for every booking.
  • All details must be verified and confirmed during the check-in process, otherwise guests will not be allowed to check in if there are any errors in the details.
  • A deposit (RM100.00 / MYR100.00) must be provided during the check-in process, otherwise, guests will not be allowed to check in.
  • Any damage to items in the accommodation room after the check-out process is the guest's responsibility, and a fine of RM1500.00 (MYR1500.00) may be imposed, including the non-refundable deposit.
  • Guests are required to claim any items left behind during their stay within 14 days (two weeks) of the check-out date. Any items remaining unclaimed after this period will be disposed of by the management.
  • Guests are fully responsible for any prohibited items found by the management in the accommodation room following check-out.
  • All payments made for accommodation are non-refundable in the event of a power outage during the guest's stay.
  • All payments made for accommodation are non-refundable in the event of water supply disruptions during the guest's stay.
  • Natural disasters, technical issues, and other unforeseen circumstances that occur during the guest's stay are beyond the management's control. The management will not be responsible for any inconvenience, disruption, or loss resulting from such circumstances.
  • The management reserves the right to cancel or modify reservations in cases of fraud, force majeure, or system error.

Cancellation policy

  • Cancellations made more than 14 days before the check-in date are eligible for a full refund.
  • No-shows will be charged the full reservation amount.
  • No refunds will be provided for unused nights in the event of an early departure.
  • Approved refunds will be processed within 7–14 business days to the original payment method.

Check-in & room rules

  • Check-in is from 10:00 (10.00 a.m), and check-out is by 17:00 (5.00 p.m).
  • Early check-in and late check-out are subject to availability and may be subject to additional charges.
  • Each room can accommodate a maximum of 4 guests, including adults and children under 18 years of age.
  • The bringing or consumption of alcoholic beverages, including liquor, is strictly prohibited in the guest rooms and accommodation areas.
  • Smoking is strictly prohibited in the accommodation rooms and all other accommodation areas.
  • Guests are not permitted to bring or consume mangosteen, rambutan, langsat, sapodilla, jackfruit, durian, or other strong-smelling fruits in the guest rooms or accommodation areas.
  • Pets are not allowed in the accommodation rooms, including the accommodation area.

Privacy & data use

  • Personal information is collected solely for reservation and guest service purposes.
  • Guests agree to provide their personal information for the purpose of making an accommodation booking.
  • Guest data will not be sold or shared with third parties for marketing purposes.
  • The management is not responsible for any leakage or unauthorized disclosure of guest information beyond its control.

Questions about these terms? Contact the front desk at null404@gmail.com or call +600000000000.